1. Introduction

X Adventure Sea Kayaking ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We collect information that you provide directly to us:

Name, email address, phone number
Booking details (tour date, group size)
Payment information (processed securely by our payment provider)
Communications with us

We automatically collect:

Device and browser information
IP address
Website usage data via cookies

3. How We Use Your Information

We use your information to:

Process and manage your bookings
Send booking confirmations and reminders
Respond to your inquiries
Improve our services and website
Send marketing communications (with your consent)

4. Data Sharing

We do not sell your personal data. We may share data with:

Payment processors to complete transactions
Email service providers to send communications
Analytics providers to understand website usage
Legal authorities when required by law

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking data is typically retained for 7 years for accounting purposes.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time

To exercise these rights, contact us at xadventureseakayaking@gmail.com.

7. Cookies

We use cookies to:

Remember your preferences
Analyze website traffic
Provide social media features

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is completely secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children under 16 without parental consent.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related inquiries:
X Adventure Sea Kayaking
Email: xadventureseakayaking@gmail.com
Address: Ul. Od Tabakerije 1, 20000 Dubrovnik, Croatia

Privacy Policy